Frequently Asked Questions

Please read our FAQ before sending us a message.

You must be of legal smoking age in your state/country.

Please fill in the wholesale request form with the necessary information.
One of our sales representatives will contact you in some business days.

We offer competitive wholesale prices, you can further communicate with our sales representatives after your wholesale application is approved.

We do wholesale business as well as simple orders, please fill in the wholesale request form with the necessary information if you’re interested in it. For personal or retail usage, you might contact our official distributors in your country/region. If necessary, contact us with your detailed address thus we can help you with your order.

The signal represents the product stops charging after you remove the charger.

When you cannot puff anything out while the indicator is still working, it is empty.

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